shipping information.

Thank you for choosing Kinnect. We strive to ensure a smooth and reliable shipping experience for all our valued customers. Below, you'll find important information about our shipping policies to keep you informed every step of the way:

  1. Processing Time: After placing your order, our team will process it within two business day. Please note that processing times may be extended during peak seasons or special promotions, but we always strive to dispatch your order as quickly as possible.

  2. Shipping Methods: We offer various shipping options to cater to your needs. You can choose from standard shipping, expedited shipping, or express shipping during checkout. Shipping costs will vary based on your selected option and destination.

  3. Shipping Timeframes: The estimated delivery time depends on your location and the chosen shipping method. Generally, our standard shipping takes approximately 2-7 business days, while expedited and express shipping options provide faster delivery within 1-3 business days.

  4. Tracking Your Order: Once your order is shipped, we'll provide you with a tracking number via email. You can use this number to track the status of your package and get real-time updates on its location.

  5. International Shipping: We are proud to offer international shipping to many countries. Please note that international orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the recipient. Customs processing may also cause slight delays in delivery times.

  6. Order Status Updates: Stay informed about your order's progress with our regular order status updates. You'll receive notifications via email regarding order confirmation, shipment, and delivery, ensuring transparency throughout the process.

  7. Shipping Restrictions: Certain products may have specific shipping restrictions due to their nature or destination regulations. We strive to comply with all shipping regulations and will notify you in case of any limitations on specific items.

  8. Shipping Partners: We work with USPS, UPS, DHL, and Global Post to ensure your order is handled with care and delivered to you in excellent condition.

Should you have any questions or concerns regarding your shipment, feel free to reach out to our dedicated customer support team at hello@kinnectusa.com.

Thank you for choosing Kinnect, and we look forward to providing you with exceptional service for all your needs.